How to Report Map Errors: Wrong Roads, Missing Turns, and Bad Business Pins

A clear process for reporting map errors so corrections are accepted faster and future drivers get safer, more accurate directions. Use the steps below to plan faster, avoid common routing traps, and keep a reliable backup plan.

Written by Emery Rhodes, Navigation Research Lead

A useful map report identifies one specific error, shows exactly where it occurs, and supplies evidence a reviewer can verify. Report the road or place after you are parked; never collect screenshots or type a report while driving.

Decide what is actually wrong

Collect details a reviewer can use

Record the road or place name, municipality, nearest cross street, direction of travel, and the exact segment or pin. Note what the app showed and what signs or official information show instead. Do not photograph people, license plates, secure facilities, or private property unnecessarily.

Report an issue in Google Maps

Google provides different forms for place details, roads, directions, and imagery. Start from the affected place or map area and choose the issue that most closely matches the error. Google's current options are summarized in Report data or content errors on Google Maps.

Keep one submission focused on one correction. For a road closure, include whether it is temporary or permanent when that information is known from an official source.

Report an issue in Apple Maps

On iPhone, open Maps, select the relevant place or drop a pin, then use the reporting option in the place card. Apple accepts issues including missing features, incorrect directions, and closed businesses. Follow the current steps in Apple's Maps reporting guide.

Temporary hazard or permanent map error?

A crash, fallen tree, active work zone, or short-term police closure may belong in a live incident report or the road agency's system rather than a permanent map edit. A missing bridge, permanent gate, new one-way restriction, or consistently misplaced entrance is a map-data correction. Contact the responsible transportation agency when an official sign or roadway itself needs attention.

After submitting

Save the confirmation if one is provided and allow time for review. Do not submit repeated conflicting edits. If a safety-critical error remains, share the report reference with the road authority or property owner and give visitors a verified arrival pin in the meantime.

Related guidance

Reviewed July 19, 2026. Map providers review submissions independently and do not guarantee acceptance or timing.